This website is operated by biolab. Throughout the site, the terms “we”, “us” and “our” refer to biolab. biolab offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Types of Information Collected
We retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
Purposes for which we hold your Information
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organize our website.
We will process any Personal Data you provide to us for the following purposes:
(a) to provide you with the goods or services you have ordered
(b) to contact you if required in connection with your order or to respond to any communications you might send to us
(c) to send you further information about services that you buy from us
Sale of Business
Accuracy of billing and account information
The pricing of all services presented at biolab website are in compliance with the rules and regulations of the Ministry of Health in Jordan. For the online-payment service, the amount due shall be the same amount presented in the receipt provided at the time of making the checks at any of biolab laboratories. The same due amount shall also be presented to the customer on the website prior to making the payment.
Our policy does not offer refunds for medical services rendered since the check results will be displayed instantly after completing the payment.
Information Security Policy
The information asset’s secured availability, integrity, confidentiality and accountability are essential to maintain biolab’s security compliance, and organization image. Biolab acknowledges the importance of ensuring information security and is committed towards supporting the information security goals and principles.
Information security is the protection of data resources against loss arising from breaches of confidentiality, integrity, and availability. It should not be seen as preventative or restrictive of business operations, but rather as an enabling mechanism for sharing information safely.
Information security protects information from a wide range of threats in order to ensure business continuity, minimize business damage impact, and maximize return of investments and business opportunities.
Information security is achieved by implementing a suitable set of controls, by way of enacting policies, adopting best practices, procedures, organization structure, and software functions. These controls need to be established to ensure the specific security objectives of biolab are met. The objective of the Information Security Management System is to protect information assets and services provided by biolab to users internally and externally, in addition to:
Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us with a request.
The contact details of the person responsible for this site and privacy issues are in the Contact section on this website